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Video Problems?

Not all computers are alike.  This means that videos will play in Internet Explorer 6.0 or 7.0 on one computer with the same operating system but won't play on another.  We do have a link for  Sick Computers for solving serious computer issues.

Note:  This may not apply in your case, but if it does listen on.  Do you have others using your computer.  Kids, friends, family? If you do and you're using your computer for building your EcoQuest Business you should consider making your computer for YOUR USE ONLY.   If kids are on it we have found that there are tons of viruses and corrupted files from games and other downloads that are overloading your operating system.  Fixing it one time won't be the answer.  Treat it like a valuable business tool, which it is, and go solo on your computer.

OUR RECOMMENDATION:

           

1)  FREE DOWNLOADS:

  • At the end of URL that you see in your browser, if you see it ends with .SWF it is requires ADOBE FLASH software.  If it ends with .wmv it requires WINDOWS MEDIA.  All others we recommend having QUICK TIME downloaded and available.  And, if it isn't a movie, but a document and you see .pdf at the end it requires ADOBE READER.

  • All of these software pieces are available for you for FREE. When installed on your computer your computer will typically decide which software piece to use automatically.

  • We recommend doing a fresh download of the appropriate system above if your computer doesn't seem to be producing the results you would like, or doing a FRESH DOWNLOAD of all for updating your computer.

2)  SOMETIMES ITS YOUR BROWSER:

  • Microsoft has had a good run with Windows XP and Internet Explorer 6.0, but most operating systems being sold today have VISTA and Internet Explorer 7.0. 

  • Many of us have had to fuss around with IE 7.0 only to decide to seek an alternative.

OUR RECOMMENDATION FOR EVERYONE:

  • Today there is an updated and faster version of  IE 7.0; 8.0.  Go to Microsoft downloads and download and install 8.0.  The speed difference is remarkable and it could very well solve your video issues.

  • As a backup plan, Install MOZILLA FIREFOX on your computer.

  • It is FREE and it is SAFE.

  • Use it as your backup browser in the event movies or other desired pieces don't behave properly in Internet Explorer 6.0 or 7.0 or 8.0

3)  SICK COMPUTER? If these steps fail, or if your computer is running very slowly then you may need to do computer cleanup. 

  • Visit Sick Computers and you will typically find a significant improvement using these steps.

  • Or, take your computer into a computer service center and ask them to run diagnostics and remove viruses, spyware and corrupted files.  It is a small price to pay to be back in business.

Contact Customer Service with questions or comments about this web site.
Copyright © 2008 The EcoQuest System   Last modified: 12/30/08