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Transition - Questions
and Answers
Question: What is this thing called
EcoQuestSystem.Com?
Answer: Brad Near, a Key Manager in Phoenix, Arizona has been
developing EcoQuest internet recruiting, retailing and training websites since
the inception of the internet. The sites were originally developed
exclusively for members of his own team but the word got out and others asked if
they could join.
A fee was set at $19.95 a month to recover costs of servers, staff and
programmers. In April of 2008 Brad met with Mike Jackson to share with him
the tools that had been developed. The most attractive tools that EcoQuest
saw was the highly advanced internet based contact manager that had been
programmed exclusively for EcoQuest Business Owners and the Data Base
Personalized-Recruiting and
Retailing Websites. Brad offered to make these available to EcoQuest if
Mike thought it would help everyone in the company. Programmers were
engaged and steps were taken to make the system available to EcoQuest Business
Owners and to change the name to The EcoQuest System. The $19.95 fee
has been reduced to $9.95 and has incentives that allow a 100% refund of the
$9.95 each month.
Question: How do I do an accelerated
viewing of EcoQuestSystem.com
Answer: We have set in place 3
introductory movies. Start with this one >>>>
Video 1
Question: How do I sign up for this?
Answer: Click on
"Join - Quit - Rejoin" in the header
area.
Question: Why would I even fuss with the
EcoQuest System when I have the Gold or Titanium Website package from EcoQuest?
Answer: We all need to know when a prospect visits our websites. And, if
they do visit just how far they progressed into the information. It would be nice to
know what they thought about what they saw while providing us more information
about themselves, with all of that being noticed to us, in real time, by e-mail and then placed
into a contact manager that lets us review their progress at anytime. Adding to
that, it would be nice to have a private secretary that contacts prospects for
us while we are busy doing other things. That's only part of what The EcoQuest
System brings to you. Wouldn't it be nice if there were a place where you and
your new people could receive daily training sessions? Check it out; you'll
never go back to working without it.
Question: If I want to change my
personal information, do I do that in my Contact Manager or do I do that in my
EBC? (EcoQuest Business Center)
Answer: All personal information has
to be changed in your EBC at EcoQuest. This includes your name, street, city, state,
zip, phone, e-mail address, username, etc. The changes you make will be
automatically reflected in our data here at EcoQuestSystem.com.
Question: I saw somewhere in my
reading that the monthly $9.95 fee can be refunded to me. Can you explain
that?
Answer: Sure. All of EcoQuest
is based on incentives. We want you to focus on doing the right things as
well. So,
- $9.95 is refunded to you when
you order leads from the EcoQuest Lead Store
- $9.95 is refunded to you when
you participate in any of our SPECIAL MARKETING COOPS
Question: What additional websites come with the EcoQuest System?
Answer: You can check these out: (you can enter your own /username
instead of /testdrive if you have an active account. We anticipate
improving and adding to these retailing and recruiting websites.
Question: There are soooo many websites, is
there a plan on simplification?
Answer: Yes. As a solution we've been working on we developed a CENTRAL WEBSITE for our members
where each member has their own URL. Example, mine is
http://bradnear.com
(admittedly looks a little honky right now-it will be upgraded in
the future) That's all I have to pass out to my recruits or customers.
Simply, " Go to bradnear.com". I then invite them to click on the link that I
would like to share with them. After we have completed this transition we
anticipate providing this service to all of our members where they each have
their own URL like I have with all of their websites visible, right there. We call it your Deluxe Website.
Question: I want to change my information. Do
I change it at EcoQuest or here at The EcoQuest System?
Answer: We all have one place to update or change our personal
information. That is through your EcoQuest Business Center (EBC) at
EcoQuest. Any changes made there are picked up automatically at The EcoQuest
System. However, if there is any confusion on this contact
support@ecoquestsystem.com and we will assist.
Question: But you're asking for my
Credit Card information for funding the $9.95 each month. Where do I make
any changes to that?
Answer: There are some elements that
you can change at The EcoQuest System. Putting your photo up, your personal
story and your credit card information that is required to have an Active
Membership at The EcoQuest System.
Question: How do I review and change the information I'm able to change at
The EcoQuest System?
Answer: When you first log in, assuming you have an Active Membership,
you are in your Contact Manager. Click on MY ACCOUNT. The fields that you're not
able to modify are fixed to prevent changing. These are the fields that are
automatically linked from the main EcoQuest computer to The EcoQuest System data
base.
Question: Tell me more about the Coop Advertising and Lead Sourcing being
planned?
Answer: We anticipate working with a series of upscale publications such
as the Wall Street Journal, Success Magazine, USA Today and professional
journals seeking professionals (recruiting up the food chain) who are seeking a
better way. That is our MAGAZINE-NEWSPAPER-JOURNALS COOP. We are in the process
of testing an
INTERNET SEARCH ENGINE COOP that
focuses
on retailing products and recruiting. Initially the PowerwoRx will be our
launching product. After that will come Search Engine Marketing to Hospital
Administrators, Nursing Home Owners and Manager, Urgent Care Center
Administrators and other health care providers discussing MRSA to produce a high
level, professional retail lead for our members. We see Heartland Select being a
prime product for search engine marketing to health care providers and others
concerned about finding all natural solutions for diabetes, heart problems, muscular
aches and pains, etc.
Question: I would like to be able to import leads into the contact
manager and autoresponder system. Can I do that?
Answer: Sorry, but no. We did have that feature open several
years ago and had one group put in over 4 million spam leads into our system.
Within minutes we were shut down by the internet and after over $10,000 of
recovery costs we closed that feature. Right now you can enter your leads
one at a time in the contact manager. All of the leads that are purchased
through The EcoQuest Lead Store we know are legitimate, responsive leads so
these are the only ones that are automatically set up in the system. Now,
if you do have a ton of leads and no place to take them..review
http://aweber.com
as a mailing service that could put them to work for you.
Question: If I enter a lead into the contact manager manually is
that set up in the autoresponder?
Answer: Not at this time, however, we are working on installing
a new HIGH DELIVERY autoresponder system. When that is in place we'll then
possibly have a better answer for you.
Question: I've been reviewing the
Autoresponder Messages and find some things outdated. Is there a plan for fixing
these?
Answer: Yes. As soon as we
have completed this phase of the transition we are going to be installing a HIGH
DELIVERY AUTORESPONDER SYSTEM that has the HIGHEST DELIVERY RATE in the
industry. It is a costly system to install but is being paid for by your
$9.95 monthly fee. All messages are being re-written for this change.
Question: What do I do to replace bad leads?
Answer: Go
to Advanced Training Area... we have posted a link in several places for you to
find our Bad Lead Policy. You can click here to review the policy and
instructions:
http://ecoquestsystem.com/advanced/bad_lead_policy.htm
Question: Is there a quicker and easier way for me to get to the
Control Panel on my lead store without having to log into my EBC account and
coming to my Contact Manager link?
Answer: Yes. After you have set up your account in
The EcoQuest Lead Store you can use this link to go directly to your control
panel. Save this in your favorites:
http://wcp.leadbackoffice.com/f/wcp/login/index.do
Question: I mailed an email to my customer (using contact manager)
and I spelled his email name incorrectly so he never received it. But I did not
get any notice that this was the case.
Answer:
There is no UNDELIVERABLE RECEIPT from the contact
manager... that may be coming as improvements are made.
Question: On the Internet Conference
Room, if I want to attend a session by telephone but am not able to be by my
computer, how do I do that?
Answer: Actually..you
have to register for the call…and receive in that process the PHONE NUMBER that
you would call in… write it down..and call in on that number… For the
EcoQuest Company Lifeline Calls, use the regular Lifeline Number.
Question: I want to
change my e-mail address or password. Where do I do that?
Answer: All changes
are made in your EcoQuest Business Center (EBC). Select Website Management
and make your changes. They will be picked up here at EcoQuestSystem.Com
automatically.
Question: In my
Contact Manager I see some entries made as DROP IN. Could you tell me what
that is about?
Answer: Yes.
When you have local advertising taking place or you send a friend to your
websites and they register their information is entered into your Contact
Manager. We have no way of knowing where they came from so we simply call
them a DROP IN. Now, if you have an internet lead already in your
Contact Manager and that lead comes back to your site a few days later they will
also be called a DROP IN as we have no way of knowing where they came from.
So, recommendation is to make a note in your ORIGINAL ENTRY for your lead that
they did review and registered at a website and then delete the drop in.
This is covered in your
Contact Manager Training.
Question: I am a
member of the PowerwoRx Search Engine Coop. How do I receive updates/
Answer: We have been
sending updates every Monday morning to all members of the Coop. If you
have not been receiving them please let us know.
support@ecoquestsystem.com
Question: I am not
using the websites and services of the EcoQuestSystem.Com. How can I
cancel?
Answer: In the
header of each page you will find a link for JOIN-QUIT-REJOIN. If you wish
to cancel, just click on that link and click Cancel. Pretty simple.
If you wish to come back at anytime click on the link and click RE-ACTIVATE
MEMBERSHIP and you'll be back in.
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