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Phoenix System Instant Messenger (Formerly the Mercury Messenger - If
you're receiving messages no need to do anything.)
(When you see "Desktop Alert" - This is
the software that empowers the system.)
FOR MAC INSTALLS
>>>> Mac Installs
(Apple Computers)
What Is the Phoenix System Instant Messenger?
This is an improved method of communicating
with members of Phoenix. When we have an
important message we place it in the Phoenix System Instant Messenger and INSTANTLY you and
your people see
a small window appear in the lower right corner of your computer containing
the message. Usually we insert a link that takes you immediately to a
scheduled call, a special movie, a web page with more information, etc. The service is something we've added to The Phoenix System
for all of Phoenix. There is no cost to you, nor will
there be in the future
What does this do for you
and for your group?
We see it even from E-Mails coming from Phoenix; spam filters are identifying any large mailing as
spam. Even if it is to a specific membership group. This means a
high percentage of e-mail notifications are no longer getting through.
How Does It Work? You download a small
desktop application (DESKTOP ALERT) that resides in the system icon-tray on your computer
(looks like a little radio antennae)
and announces when a message has arrived. Short messages are displayed
right there. Longer messages contain a CLICK LINK to view the entire
message. For sure, you will never miss another message. And it
does show a history of messages so if your computer was off or you were on
vacation you're able to catch up when you have the time.
NOTE:
IF YOU HAD INSTALLED THE
Phoenix Messenger
PREVIOUSLY AND NEED TO DO A REINSTALL >>> Click here for quick
REINSTALL Instructions.
We already have your data so no need to go through the full installation
process.
FOLLOW
THESE SIMPLE INSTRUCTIONS FOR A NEW INSTALLATION:
FOR MAC INSTALLS
>>>> Mac Installs
(Apple Computers)
A SIMPLE SET UP PROCEDURE: (5
Minutes)
-
SKILLED COMPUTER USER?
If you are a skilled computer user you will sail through the
installation easily...simply drop down to step 1 below.
-
NOT SKILLED COMPUTER USER?
If you are not a skilled computer user we have prepared a step by step
illustration of the download and set up process. It is simple. >>>>
Step by Step
Instructions
1)
SELECT YOUR PREFERENCE:
2)
FOLLOW
THE PROMPTS..IT'S SIMPLE.... Be sure to save the USERNAME AND PASSWORD
that you enter as you'll need it later.
If you have any difficulties we
have prepared a step by step instruction to guide you through the download.
If you wish step by step instructions click here >>>>
Step by Step
Instructions
3)
When installation is complete
you will find a
small Radio Antennae in your ICON TRAY in the lower right corner of your
computer. If you don't see it click on the blue ball with the left
arrow in it; it may be hidden.
Right click on the Antennae
and you'll see a little more about the system
NOTE: If you are not
successful with your installation please click here >>>
Trouble Shooting
Thank you for
taking the time to set up on this exciting, new and innovative way of
developing better communications on the internet.
QUESTIONS AND ANSWERS:
QUESTION:
If I'm not here with my computer turned on will I miss my Alerts?
ANSWER: No
you won't miss anything. They are stored in sequence on the sending
server and are being held until such time as you turn on your computer and
log onto the internet. Then they will appear.
QUESTION:
With E-Mail messages I've been able to save messages. How do I do that
here?
ANSWER:
Every message that is sent out is logged into ALERT MESSAGES for
that month. Right Click on the antennae in your tray-bottom right on your
computer) They are being published and saved to that page for your
inspection and review, by month, at anytime.
QUESTION:
Sometimes my ALERT MESSAGE stays up on my screen and I can't get it to go
away. What do I do?
ANSWER:
Right click on the Radio Antennae and select close. It will go
away.
NOTE:
IF YOU HAD INSTALLED THE Phoenix Messenger
PREVIOUSLY AND NEED TO DO A REINSTALL:
-
Click on Start, Control Panel
-
Select ADD OR REMOVE PROGRAMS
-
Scroll down to see if you find
anything with Desktop Alert or Mercury Messenger in it.
-
Remove it
-
Reboot your computer.
Then: Return to Phoenix Messenger at the PhoenixSystem.com, Phoenix
System Messenger Click on
Trouble Shooting
and do the
Re-Install on
that page. Your name, username and e-mail address are already on file
and ready for you so if you get a message that the name is already on
file..it is...ignore the message. The Re-Install is very quick and simple.
You will need your USERNAME AND PASSWORD that you had originally entered for
it to complete re-installation.
If difficulties after this
send an e-mail to
support@Phoenixsystem.com
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