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Acres of Diamonds

Acres of Diamonds (PDF)

Prospecting and Recruiting Survival Guide

 TABLE OF CONTENTS 

SCRIPTS - APPROACHES & APPOINTMENT  MAKING

MISCELLANEOUS

ACRES OF DIAMONDS

by

Dr. Russell H. Conwell

 "Acres of Diamonds" is a true story about a farmer who lived in Africa during the time diamonds were first being discovered.  A friend told him that millions were being made by prospectors who discovered diamond mines all across the Continent.

He promptly sold his farm at a bargain price and left to prospect for diamonds.  He prospected all over the continent but was unable to find diamonds.  He found himself with all of his money gone, in poor health and depressed.  With nothing to live for, he threw himself into a river and drowned.

Long before he met his miserable end, the man who had bought his farm found a large, unusual looking stone in the creek bed that ran through the farm.  He put it on his fireplace mantle as a curio.

Shortly, the same visitor who had told the original farmer about diamonds stopped by to visit.  He examined the stone and told the new farmer it was one of the largest diamonds ever found--worth a King's ransom.  To his surprise, this farmer replied, oh, my entire farm is covered with stones just like that one.

The farm that had been sold for a bargain so the owner could prospect for diamonds turned out to be one of the richest diamond mines in the world.  The point is this: the first farmer owned acres of diamonds but failed to examine it before looking elsewhere.

The purpose of this book is to help you examine the VALUABLE RESOURCES all around you.  These valuable resources are the people you know.  This book is designed to teach you to identify, cut and polish the rough diamonds in your acres.

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THE POWER OF LEVERAGE

YOUR EFFORTS ALONE OR BUILD AN ORGANIZATION

 If you are a new member your sponsor has probably told you about the EcoQuest Car Program, the Travel Program and the sizable earning potential.  You want to believe these are possible but, right now, there's only one person in your organization, You.  Don't be intimidated because you don’t have to do it alone. Imagine what could happen in twelve months if you only sponsored two people and each person you sponsor only sponsors one new person per month.  Your organization would have a total of 4,095 people in the twelfth month. No one can guarantee this will happen in fact it won’t, but the power of multiplication is real and in fact some have built organizations larger in one year.

YOUR SPONSOR THE KEY TO YOUR SUCCESS

If you have just become an Independent EcoQuest Dealer, your Dealership provides you the same opportunity originally provided your upline Executive Manager.  The same possibilities exist for you to drive a free Lexus, Cadillac or Lincoln; travel the world on expense paid conventions for you and your family and earn $75,000, $250,000 or even more a year just like the highest compensated independent Executive Managers in the EcoQuest Field Organization.  There are no handicaps just because you are recently involved.  In fact it is the contrary.  You are in a position to grow faster by learning from the experience of your upline Executive Managers.  In fact, you have many upline Executive Managers that have a vested interest in your success.  They are there to help you and are paid for providing that support.

You and your upline Executive Managers will work together to build your organization.  Just like partners, but without the problems partnerships bring.  Each of you will bring different but valuable abilities and assets to the effort.  You will provide the raw material needed for your business.  This raw material will not cost you anything.  It is already in your possession.  It is names of people who respect you, people who have been enriched just by having known you.  Initially, your first 24 contacts (your double dozen) will get you started.  As in any business you cannot build a company on the work or purchases of 24 friends.  You will learn to network or move from influence group to the next influence group.  Your first 24 though will be an important key to getting started.

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YOUR ACRE OF DIAMONDS

The people you know are Your Acre of Diamonds.  Statistics show that adults over the age of 21 know an average of 500 to 700 people.  Make a list of 100 people with whom you have a favorable relationship.  List the most ambitious, go-getter individuals that you know first.  Strive to list as many top Candidates. 

Top Candidates areMarried; Have Children; Employed; Own a Home; and Age 25+, MLM experience, health conscious, involved in a church, been licensed in insurance etc….

Good candidates will improve your odds of finding a diamond.  But there are exceptions to everything. A strong desire to succeed is the essential ingredient needed by everyone, good candidates or not keep working on your list after the first 100.  You will continue to remember names as well as meet new people.  On your Top 100 List include only people living within 45-50 miles of your home.  List out-of-town people on a separate sheet.  There is a long distance procedure we can use to reach these people.  It is discussed under Conference Calling and Lifeline. 

YOU OWN THE DIAMONDS IN THE ROUGH: WE HELP YOU TO MAKE THEM SHINE

 After completing your list of 100 names, transfer your top 24 (Double Dozen) to your confidential prospect report and make a copy of the list for your sponsor.  He or she will help you contact many of these people with you.  ANYONE RECRUITED OR ANY PROSPECTS RECEIVED ARE YOURS.  Your sponsor is working for you to provide you with an ever-increasing monthly income.  To speed the growth of your organization your sponsor will work with you via telephone, one to one interviews and with meetings.  A phone script will be provided so you will know exactly what to say.  The appointments can be set­up at various times and locations.  For example: 

  • Prospect's home

  • Breakfast appointments

  • Your home

  • Morning or afternoon coffee

  • Prospect's office

  • Lunch at 11:30 or 1:00 or both

  • Your office

  • Any  place that is convenient

PARTNER FOR SUCCESS

Once, you have set  the  appointment, sit back-and watch your sponsor give the EcoQuest presentation.  If you aren't comfortable setting the appointment, your upline will help you.  If a full-time job restricts your time, your sponsor can set the appointment and make the presentation without your presence.  After observing appointment setting and a few EcoQuest Business Opportunity and Fresh Air demo’s, you will get the feel of it. 

Your sponsor will use a graceful, non-threatening telephone approach.  If your prospect is not interested he or she will still feel good about the call because you’ll never hurt someone’s feelings by offering them an opportunity.  There is a Telephone Script for your sponsor to use also. If your prospect demonstrates any interest, he will be invited to attend a meeting or conference call where he will learn more about the company, the opportunity and the products. 

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TOOLS 

Tools such as DVD’s, IPOD Presentations, Success from Home magazines and training seminars, etc. will be available to help your prospect make a decision.  That decision might be to use and sell Fresh Air to earn a supplemental income, build a business or if not interested himself, he may be willing to refer you to others.  Whatever the decision, your Executive Manager will respect it. 

If the decision is to build the business then the process starts over again.  Your prospect will be given a copy of this booklet and asked to make a list of his or her 100 prospects.  This could happen within a day or a few days of your own decision to build a business.  A business prospect can even start a prospect list before they sponsor.  They can write down who they would start contacting if they decide to build a business.  Should that be the case, and you feel  too inexperienced to help your new downline, your upline sponsor will stop in and work with him just as he helped you.

THE MIRACLE OF COMPOUND SPONSORING

 Conservatively, you can expect to sponsor 20 of the 100 prospects on your list. These 20, of course, will use Fresh Air, Laundry Pure, PowerwoRX, Infinity2 and at least 5 should actually go on to build a business.  Each of the five business builders will make a prospect list of 100.  Now you have 500 new prospects from your group.  Project the same conservative figures and you can expect 100 to be sponsored who will at least use Fresh Air or the other products and 25 who build a business.

Now you have 120 people in your group that have purchased systems.  Out of the 30 new people who want to start a business you end up with 100 prospects from each for a total of 3000 new prospects in your organization. 

If you really want to get excited-project the above figures another time or two.  Now understand, all of these people are in your organization.  Your FINANCIAL INDEPENDENCE, and the  perks such as Bonus Car and Worldwide Travel, is becoming a reality.  By this time the same benefits have also become a reality for numerous people within your organization.

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DEVELOPING YOUR ACRES OF DIAMONDS 

YOU ARE ON YOUR WAY TO BECOMING A "MASTER PROSPECTOR" 

The formula for developing the raw materials in Your  "Acres of Diamonds" is to obtain a broad base of people that you know on a favorable basis, obtaining as many “Good Candidates”  as possible in the first 100 names on your list. These will improve your odds of finding a diamond but there are exceptions.  For example, the person who is ambitious wants to make a difference with their life. 

"HERE'S WHAT TO DO!"

Dedicate at least two hours exclusively toward completing your "Acres Of Diamonds" list.  Then spend at least one hour a day adding to your list. You will remember many names while driving, working, shopping, etc.  Keep a small notebook with you at all times and immediately record a name when it comes into your mind.  Experience has shown that if you do not immediately record them, you may not remember their names again for months. 

Statistics show that people over the age of 21 know an average of 500 to 700 people.  Make your master list as large as possible, recording the names in something like a spiral notebook.  Make a separate list of people who live outside your local area.  Set this list aside until later.  We have a system to contact this group called “conference Calling.” 

LIST YOUR TOP 100 PEOPLE:

Review your total local list and select the 100 People you would most like to have in your organization.  Put them on the following sheets in this book.  Once your 100 name list is completed, remember to put your double dozen on the confidential prospect report and make a copy for your upline sponsor so he or she can help you start contacting your prospects with you.   Continue making notes of people you remember and those you meet in your daily activities. Place these names in your master list to be contacted later.

SPONSORING TIPS 

In order to sponsor, you must first prospect.

  1. Be aware of people opportunities and;

  2. Identify and use your spare time;

  3. Spend time where good candidates are.

Have you ever walked away from someone saying to yourself, "I wish I had mentioned EcoQuest?" Prepare yourself to introduce EcoQuest into every conversation.  I always, without fail, ask everyone I meet, "What do you do for a living? " He/she invariably asks me what I do and we are comfortably into an EcoQuest conversation.  When you are informed, and thinking about your business, EcoQuest fits into virtually any conversation. 

Following are low key, non-threatening questions that can open the door for a sponsoring opportunity:  If  I could show you how many are earning 25, 50, 75 even $100,000 their  very first year with a technology company called EcoQuest.  Would it be worth listening to a 3 minute recorded message from one of the owners?  (EcoQuest provides a toll free 3 minute introductory message that can assist in developing interest)     

            1.         Would you or anyone you know be interested in earning an extra $25,000 this year?

            2.         Have you ever considered having your own business?

            3.         I am looking for people that want to reduce their energy bill by up to 25% and earn some serious money – could I talk to you a few minutes about this?

            4.         Are you interested in earning more money with the Green movement?

            5.         I have found a great business opportunity and I would like to share it with you – can we sit down for 15 minutes to talk?

            6.         Are you happy with your immediate income and future potential?

            7.         Where will you be, and what will you be doing, in five years if you continue to do the same thing you did today?

            8.         Who do you know who would like to own his/her own business without the start up cost?

            9.         If you could choose your own income and earn any amount of money ... how much would you like to earn per year?

            10.       Would a second income stream that could earn you an extra $1,000 or more a month and provide you with a Company Car interest you?

            11.       Are you satisfied with your present career and prospects for advancement?

            12.       Are you satisfied with your present income?

            13.       Are you able to spend as much time with your family as you would like?

            14.       Will you be satisfied working for someone else the rest of your life?

15.       Considering inflation, is your retirement income adequate?

16.       Are you being paid what you are worth?

17.       Are you in the market for a substantial second income? 

After you have sparked some interest the following statement is a graceful way to ask for the appointment: "Our business may or may not be for you, but I believe you will be impressed with the way it works.  Do you have the time now for me to explain it or would tomorrow about this time be better? 

If the opportunity to discuss EcoQuest is a chance encounter you may have a few minutes to talk.

This might be the case in the grocery line, etc.  Before parting you might leave a Success from Home Magazine with your name and phone number on it.  Ask for a business card or his/her name and phone number so you can follow-up in a day or two.  Start each day with a success manual in your pocket and reminder to use it. 

A fun way to remember to build your business everyday is to put 5 marbles in your pocket.  Each time you approach somebody move one marble from that pocket to the next.  At the end of the day if all the marbles are moved and if you do this day after day and teach others to do so, you WILL build a massive business. 

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IT'S ALL IN THE AVERAGES! 

Don't fret if a prospect turns you down for an appointment.  Even if it happens with several prospects in a row.  The averages will always work for you ... when you are consistent over time, so don't give up too early! 

EVERY PHONE CALL WORTH $100 PER YEAR 

First question:  How many calls are you willing to make every day, even when most of them result in hearing a no, if each one is worth $100?

Next question:  Why wait 20 years to make 3000 calls when it could be done in 100 days if you are full time? If you are part-time, 10 calls a day for 300 days will accomplish the same results.  

In reality, each call you make is worth $100.00 per year and much more.  Suppose you make 250

phone calls to recruit one person that becomes a Executive Manager.  The royalties earned on an average Qualified Executive Manager can be $2000.00 per month or $24,000.00 per year!  When you see the value of recruiting one person who achieves this rank, the fear of calling someone and having them say no changes to the fear of calling someone to find they said yes to someone else! Or, if for every 10 calls that take just minutes you make one sale of a Fresh Air or DuctwoRX or PowerwoRX with a $150.00 to $300.00 profit, how many $100.00 calls would you make? 

It is important to keep records of all of your prospecting, phone calling and recruiting activities.  When you keep good records, you are encouraged to make more calls because you develop a ratio.  Three calls gets an appointment, three appointments gets a sale, three sales gets a dealer, 15 dealers gets a Executive Managers.  Or, three calls get an appointment, three appointments get a sale.  The more appointments you do the better your ratio becomes.  If you don’t keep records, you are running blind and can never be a good leader or teacher.

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TELEPHONE TIPS

  1. Decide how many appointments you want to make during each phone session, then keep calling until you've met your goal. 

  2. Remember, you are just scouting for interest.  Not everyone will be interested so don't be upset when you hear "no". 

  3. Be prepared.  Know your approach and how to handle objections. (See the various scripts in this book.) 

  4. Relax! Smile! Don't press! Your prospect will be able to sense all these things. 

  5. Don't try to sell on the phone.  It won't work.  Your only objective is to get an appointment ... nothing else! 

  6. Keep records of your phone activity.  You can improve your technique by reviewing to see where you did well or poorly. 

  7. Be warm.  Be friendly. 

  8. Be positive! Assume you will make the appointment-­you're just working out the details. 

  9. Follow your script.  It has worked for thousands of others.  It can ... and will work well for you. 

  10. Try to make your appointments no longer than a week in advance.  And, when you do, follow up with a brief note confirming the date and time if the appointment  is more than three days away.

Memorize the phone script you are going to use (Select one from this book or have your sponsor help you develop one.) Always keep this script in front of you while you're making the telephone appointments! If you think it sounds like you are reading the script make an outline on a separate sheet.  This will keep you on track and help you relax.  You will be surprised how professional and confident you will sound after a few calls. 

ONE FINAL NOTE ABOUT "NO'S"

You must realize most people will not want an EcoQuest business--they might love the lifestyle But they are not willing to take on any extra activity in their lives at this time.  If everyone said "yes" it wouldn't be much of an opportunity.  When you are calling you are, in a sense, looking for the “no” as well as the "yes".  "No" simply means you haven't found the person you're seeking... yet.

If you can truly understand  you  are seeking  the  "no"  as  well as the "yes" - then you will realize getting a "no" is a  successful phone call.  It is one more call added to the list that will make the averages work in your favor.  And, with consistency, it is one more call that will earn you $100 every single year for the rest of your life. This realization was what turned the phone into my best friend.

WHAT IF  YOUR  PROSPECT DOES  NOT  SHOW UP FOR THE APPOINTMENT OR MEETING 

Call him.  He may have a legitimate reason or he might have lost interest.  Either way, you need to know.  Open your phone call like this:  “Hello, Mike, this is John Matthews. I’ m sorry I missed you this morning.”  If your prospect has lost interest, ask him why.  Offer to answer his questions and volunteer to reset the appointment.  Don't beg or push--be helpful. 

USING SUCCESS MAGAZINES OR PROOF BOOKS WITH GETTING APPOINTMENTS . 

EcoQuest provides the finest materials ever developed. You can mail these to your prospect to break the ice if you choose.  Attach a note and highlight key areas you want them to read.   “John, I have been wanting to talk to you about a business situation that has me really excited. I’ll be in touch shortly.  Thanks, Rick.” or “John, basically we have the same background, so I thought these benefits might interest you.  I’ll be in touch shortly. Rick.” Or “John, I would like to have you look over this booklet called the Proof Book and then try this Fresh Air machine and give me some feedback.  I am considering building a major career with this company and product and your honest feedback would be very helpful.”

Another successful technique to get people to meetings is to pick them up.  I used to let people know that on meeting night ‘I was going to be in the neighborhood anyway’ so why not pick them up and have coffee before the meeting.  Sometimes I drove 30 miles to ‘be in their neighborhood’.  Remember, it’s the little extra things that separate winners from those back in the pack.  Do the little things and win!  Even asking a dealer you really want to come to a meeting “John, I could use your help at the meeting  - Could you demo the Living Proof and onion test or could you bring a few folding chairs?”

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DVD and IPOD PROSPECTING 

A graceful approach for DVD’s or IPOD to an acquaintance or casual contact could be as follows: "John, would you or anyone you know be interested in earning an extra $25,000 this year without giving up your current occupation? If the answer is no, find another prospect.  If the answer is "yes", "maybe" or "doing what?" just ask them to take the DVD or C/D and watch or listen to it.  Include a copy of you or your Executive Managers bonus check. 

Another idea is to include a Success from Home magazine with the DVD or C/D.  You will retrieve these so your total cost will be minimal, a real advertising value!  You can use your IPOD presentation the same way or let them view it right on the spot.  Recently I held a meeting in the back of a plane with a great prospect couple using my IPOD. 

Tell the acquaintance or casual contact, "I will be back in touch with you in three days to pick up the DVD or C/D and to answer your questions if you are interested.  If you are not interested, maybe the DVD or C/D will remind you of someone who needs to earn extra money.  There is no obligation.  Is that fair enough? " 

When you find an interested prospect, have your Executive Manager help you present a Business opportunity One-on-One or invite the prospect to an opportunity meeting.  DVD’s and C/D’s  can be purchased at www.ecoquestmac.com for very little.   So there is no excuse not to stay busy loaning and rotating DVD’s or C/D’s. 

EcoQuest International – One of America’s Fastest Growing US Corporation

Invites you to participate in a Premier Showing of a new DVD 

“A Real Business for Real People” 

The EcoQuest opportunity is Real.

Now you can discover just how real through true stories of hope and inspiration,

shared by families who have lived the EcoQuest experience and

benefited from what many people believe to be the

Greatest Opportunity in America today.

a FREE GIFT from EcoQuest International. Just for agreeing to view this DVD “A Real Business for Real People”, attending a one hour career seminar and answering a few simple questions,

You will receive a voucher for a FREE “gift” (up to a $69.95 value) 

VIEWER’S NAME: ____________________________________________________________________ 

VIEWER’S ADDRESS: ________________________________________________________________ 

                           _____________________________________________________________________   

The individuals profiled in this DVD are diverse in age and background, like thousands of others, they rediscovered

the American Dream with EcoQuest International. 

Enjoy watching this DVD and feel free to share it with others.

IDEAS FOR VIDEO AND TAPE  PROSPECTING 

1.         Secure ten or twenty copies of a good video or C/D from www.ecoquestmac.com and start circulating them.

2.         Review your list of people you haven't contacted yet, and send them a copy.

3.         Prepare a kit for all new prospects that includes a product literature company literature and a video or cassette.  Try to distribute five to ten kits a week.

4.         Include a video or C/D with retail sales along with a return envelope.

5.         Send the video or C/D UPS to prospects and members who live far away.  When it is time to retrieve the video, send a UPS call tag to have it automatically picked up. (This is a regular UPS service.)

6.         Take the video or C/D with you to every appointment and leave it. Returning to retrieve it provides you with a natural opportunity to follow up.

7.         Create a short, simple questionnaire, and attach it to the tape.  Ask new prospects if they watched it, what was of particular interest, do they want to earn extra money or change careers, would they show the video to a friend and would they like additional information on Fresh Air or the opportunity.  People will be more apt to watch it if they have to fill out a card.

8.         Include the video or tape when doing a complimentary Fresh Air clean up or whole home assessment.

9.         Show the video or play the C/D at each of your meetings.

10.       Use the video as a screening process to identify those who are interested, and concentrate on them.

11.       Develop a promotion and award a video to every new DISTRIBUTOR who makes 500 PV.

12.       When people start responding from the video and expressing interest, start the process all over again, and have them show it to everyone they know.

13.       Use the video as part of your general training classes.  In addition hold specific training classes with your downline on how to make the most of the video or C/D.  Help them to develop effective ways to approach people with them.

14.       Include the video as part of your community’s Welcome Wagon program.  New arrivals are often looking for new career opportunities.

15.       Develop a discussion that touches on the main benefits the video presents.  Ask your audience to visualize themselves as one of the people in the video.  Help them to realize that the Executive Managers in the video are not super heroes but ordinary people who have achieved success with their own business.

16.       Most important, find a process that works for you--keep it simple and repeat it over and over.

17.       Set a goal to have the video or C/D evaluated 10 to 20 times a week.

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 PRINCIPLE: MASSIVE ACTION EQUALS MASSIVE RESULTS 

OPPORTUNITY BROCHURES 

SET GOAL TO HAND OUT         BROCHURES DAILY 

Anyone with guts can recruit with this next method.  Always carry your Success from Home Magazines or recruiting brochure with you.  Make a commitment to hand out three per day. You can use questions found in the article F.O.R.M. in this booklet to open conversations.  When you are ready to move on you can pull out your magazine and ask, "Would you or anyone you know be interested in earning an extra $25,000 this year?" Then hand them the Success from Home Magazine and ask that they look it over and give you a call if they are interested or knew of someone who might be. Ask for their business card or phone number for follow-up.  Always put yellow post it stickers on key pages.     

RESULTS 

Using this method will accomplish two things.  Number one you will recruit Executive Managers.  Keep tract of how many brochures you have to pass out to get an appointment, sponsor a Dealer and develop a Executive Manager.  You now have the power in your hands to develop Executive Managers at will.  You need only be the messenger.  Secondly, you will develop boldness that will cause you to grow to great heights.  Get on with it! 

HOW TO HANDLE OBJECTIONS 

OVERCOMING MOST OBJECTIONS WITH ONE SENTENCE 

When setting an appointment, most-objections can be diffused with a short statement.

Memorize it! If you are telephoning for appointments, keep it next to the phone.  Remember, whatever the objection, the prospect usually means he is not interested.  Most of the time the prospect really does not know what he is "Not interested in." One thing I have learned in recruiting is what the prospect initially tells you and what he ends up actually doing, in most cases, are two different things.  Initially, he did not have enough facts to know he was interested. 

Use the following statement: "I REALIZE THAT YOU MAY NOT BE INTERESTED, BUT I DO THINK YOU WILL BE IMPRESSED WITH THE WAY OUR BUSINESS WORKS."  Then again attempt to set up an appointment.  If the same objection or another comes up just say, "John, as I mentioned earlier, I realize you may not be interested and if you are not that's ok, but perhaps, you will know someone who might be interested, " and again move to set the appointment: "Would Friday afternoon at 3:00 P.M. be a good time or would Wednesday at 7:30 be better for us to visit for a few minutes?" 

If you will remember this one little statement, "I REALIZE THAT YOU MAY NOT BE INTERESTED, BUT I DO THINK YOU WILL BE IMPRESSED WITH HOW OUR BUSINESS WORKS."  I believe your prospect will relax and your fear of calling will disappear.  It certainly helps new dealers overcome CALL RELUCTANCE. 

Please note that most of the APPROACH SCRIPTS in this book include answers to handling certain objections.  In most cases these are the objections you are most likely to receive with that particular script.  Even so, the answer, "I realize you may not be interested, etc." is in my opinion the best way to handle the "I'm not interested" objection. 

HANDLING OBJECTIONS IN YOUR PRESENTATION 

If you don't know the answer to a specific question, don't guess or fake it.  Your prospect will sense it immediately.  Your prospect does not expect you to know everything.  He does expect you to be honest. 

When he asks a question you don't know how to answer simply say, "John, that's a good question. I have never had that asked.  I'll get the answer and get back to you.  He will feel good that he asked a unique question.  Your credibility remains intact and you have the perfect opportunity to re-contact your prospect. 

OTHER OFTEN-HEARD OBJECTIONS 

OBJECTION: Is this like Amway (or another MLM company)?

RESPONSE:   I really don't know much about Amway. What is your impression of the company?

Most of the time he will have some negative comment and my response is, "Really, EcoQuest International is not like that at all."  Then I continue my presentation.  I just side step, not ignore, a lot of questions.  I see them as smoke screens to distract me.

 

OBJECTION: EcoQuest is a pyramid, isn't it?   

RESPONSE:   John, what is your definition of a pyramid?

After he has given me an explanation of something he feels is illegal, I respond:

            "EcoQuest International has been doing business in the U.S. for more than twenty years as well as several foreign countries.  If we were an illegal pyramid the government would have put us out of business years ago.  EcoQuest is not a pyramid. Chain letters are pyramids."  In fact, EcoQuest has been featured in several major magazines over the last 2 years!

Then I continue my presentation.  When I ask a prospect to define whatever is troubling him, I do it in a very caring and nurturing way.

 

OBJECTION: I know about EcoQuest and I am not interested.

 ANSWER:      "Do you know about the retail side or the management side of EcoQuest?"

Usually he will say retail.  I continue to tell the prospect that the big money is in the management side and there is no door-to-door contact involved.  I have discovered that there are two EcoQuest. First, there is the EcoQuest that I know.  Second, there is the EcoQuest someone thinks he knows.  If you want to find out what someone knows, just ask, "What has been your exposure to EcoQuest?  The reply is generally off the­ wall something he heard third or fourth hand.


 

OBJECTION: I'm not a salesman.

 ANSWER:      "That's  fine, the retail part of EcoQuest nets Dealers $25,000 a year for two sales per week!  But what I want to discuss is the management side of EcoQuest. I am looking for someone who has organizational ability or has training skills, etc."

Sales people can be as successful as any other occupational background. I’m being honest when I say I'm not looking for sales people.  I am not overlooking them, either.  What I am really looking for is an honest, ambitious, go-getter who is teachable.

MAKE A LIST OF OBJECTIONS

Make a list of objections you have heard.  Discuss them with an experienced Executive Manager.  In a few weeks you will have heard most of them. 

THE  MORE  OBJECTIONS--THE   MORE INTEREST

If there were no interest at all there would be no objections.  Objections are a way of saying, "I like what I see but I'm not yet sold.  I need more information." objections should not be viewed as negative.  They are not! Train your mind to think, "Wow, I'm getting objections.  I may have a future Master Executive Manager on the line." 

Handling objections can be easy and systematic if you have a method and you are ready for the objection.  The following ideas will almost always work if used in the right situations.  Keep in mind though that EcoQuest is not for everyone.  Some people will just not give you an appointment and we have to accept that and go on looking for the right person.  Remember most of your top people are not trained, but rather found as diamonds in the rough. 

Feel‑Felt‑Found Method:

Your potential candidate throws a curve at you such as "I don't have time for things like that".  I understand John how you feel as a matter of fact I felt the same way, but I found that my new business took only spare time and the financial rewards were so great that I didn't mind the few hours it required.  How about if we meet for coffee before you go to work this Thursday or would Friday be better?  (You can do this with most any objection, try it yourself with others. (Practice makes perfect!) 

Apparently method:

Many times if you can get past the first objection, you can get the appointment.  People will give you a smoke screen that is really not an objection, just a mild brush off.  This next method will give you a way to get past that first objection. You make your attempt to set an appointment using one of the above mentioned methods, only this time the prospect says NO, I am not interested.  What you do next will determine whether you get the appointment our not. 

Apparently ________ you have a very good reason for saying that your not interested, do you mind if I ask what it is?  Your prospect will then respond with the fear that caused them to say no, such as "I don't have enough time to get involved" or "my brother got involved in that and lost money" or" I am not the sales type". 

At this point you follow with 1. Suppose that I could share with you that in fact time was not a factor and that busy people make the most money in our business, then in your opinion would it be worth 15 minutes of your time to have coffee? *  

How about if we meet before work on _____ or would Sat. be better? (2.) Suppose I could share with you that investing money was not involved, in fact that you would only be making money, then in your opinion would it be worth 15 minutes of your lunch hour to meet with me or would this weekend be better? (3.) Suppose that I could share with you that "sales types are not really what we look for in our business, in fact we seek out people that enjoy and like others rather than sellers, then in your opinion ... 

By‑pass:

Sometimes it is easiest to by‑pass the question. (That's a good question, I'll be getting to that in a moment. John, are you still working for XYZ company? or That's a good question, I'll be covering that when we get together. *(Do you have a calendar handy) or (Do you have a pen and paper handy)

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Getting The Appointment Scripts 

APPROACHES AND APPOINTMENT MAKING 

OK,  Let’s assume you  have  your  “Prospect”  List and  have learned how to recognize a good prospect.  Now it is time to take the next action step - approaches and appointment setting.  There are several situations you will encounter when you make approaches and schedule your appointments.  Approaches will be used for:

            1.  PEOPLE YOU KNOW PERSONALLY

            2.  PEOPLE YOUR FRIENDS RECOMMEND

            3.  COLD CONTACTS

            4.  THE CONSULTING APPROACH

            5.  THE HOT BUTTON

            6.  CLASSIFIED AD RESPONSE

            7.  THIRD-PERSON "PROSPECTING" 

Each situation calls for a specific approach.  Once you become comfortable with these approaches they will become second nature to you. 

PEOPLE YOU KNOW 

Those on your "PROSPECT" List will be the first people you talk to about EcoQuest.  Your first step is to call and set an appointment.  The reason you want to contact these folks first is you have an advantage here.  These people respect and trust you and you have influence with them.  Your odds increase dramatically with people you know. 

Your conversation might begin like this:  "HELLO BOB, THIS IS JOHN JONES.

Following your opening greeting you might want to small talk a bit.  Ask how he is doing.  Small talk is an effective way to lead into your approach.  But don't let it go on too long: it is best to get to the point as soon as possible. 

A good way to continue your conversation might be to say:  I'M EXAMINING A BUSINESS SITUATION.  I FEEL IT HAS SOME SUPER FINANCIAL POTENTIAL. I WOULD LIKE TO SIT DOWN WITH YOU FOR ABOUT 45 MINUTES TO SHOW YOU WHAT I’M DOING AND GET YOUR OPINION ABOUT IT."  or, you might say:  "HEY, BUDDY, I  HAVE A BUSINESS PROPOSITION THAT REALLY LOOKS GOOD TO ME.  I'D LIKE TO TAKE YOU TO LUNCH AND SEE WHAT YOU THINK ABOUT IT.  " 

A third approach is to affirm your confidence in the EcoQuest system by saying something like:

"HEY, I'VE COME ACROSS SOMETHING THAT IS TOTALLY AWESOME. WHEN CAN WE GET TOGETHER?  I WANT TO SHARE THIS WITH YOU; I CAN'T DO IT JUSTICE OVER THE PHONE."  You might want to use a pre-­approach mailer before you phone your friends.  The pre-approach mailer will include a short personal note which can break the ice. Your personal note might read:  "DEAR GARY, I'M TAKING A LOOK AT A BUSINESS SITUATION.  NEXT YEAR, IT COULD BE WORTH AN EXTRA $25,000 IN PRODUCTIVE INCOME. PLEASE READ THROUGH THE MAGAZINE I'M ENCLOSING AND GIVE ME YOUR OPINION.  I'LL BE GETTING BACK IN TOUCH WITH YOU IN THE NEXT TWO OR THREE DAYS.

DON’T RE-INVENT THE WHEEL, BUT ALSO BE CREATIVE 

Over the years, I have often called a friend and said, "John, I have something I want to run by you to see what you think. Are you going to be home in thirty minutes or so?" Sometimes he has replied, "What is it?" My response has always been, “Put the coffee on and I’ll show you when I get there.” I believe the key to this type of approach has been my excitement.  If you, don’t have that excitement, go back to your sponsor and say, "Would you tell me one more time how EcoQuest works!" Then start using FreshAir as fast as you can.  Stop for a moment and determine what it is you really want that EcoQuest can help you attain.  Now call a friend and tell him you need to talk to him now, and to put on the coffee.       

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Getting The Appointment Scripts 

GRACEFUL RECRUITING APPROACHES 

THE CONSULTING APPROACH  

This method is best used when you are new in your business.  Call a friend and tell him you have recently become involved in a new venture and, knowing his expertise, you would like to discuss your plans and get his opinion.  With this type of approach you compliment your friend by telling him you value his opinion.  This maintains his attention so you can explain your business plan. 

THE HOT BUTTON APPROACH  (Find their hot button and push it) 

Use this approach to demonstrate how your business can help your prospect attain what he has wanted for a long time; a new home, travel, education for children or financial independence.  A typical dialogue would be: "John, if I could show you how you could put your kids through college without using your present source of income, would it be worth an hour and a half of your time? “ 

Some individuals are hesitant to approach their lawyer, doctor or other professionals with a home business plan.  This should not be a problem.  These professionals may net large incomes but, just like the rest of us, their incomes are temporary.  That is, if the professional stopped doing what he does, he would stop earning income.

If a doctor is involved in an accident and is partially disabled he will lose his income.  Professionals are often looking for something that will provide future income for what they have done or invested in the past.  This is the primary reason they are often heavy investors in land and stocks, etc.  But these types of investments do not give them the opportunity to build a large organization.  The EcoQuest opportunity allows them to own a formidable enterprise while ensuring their future royalty income.  Secondly – even if they make good incomes, they can’t help others enjoy the same. With EcoQuest they can! 

A good hot button approach for these individuals is: "John, would an extra twenty five to fifty thousand dollars of permanent income influence the way you run your practice?" 

Getting The Appointment Scripts 

FRIEND TO FRIEND APPROACH 

DROP BY SCRIPT WITH SPONSOR ALONG 

"Hello Joe, this is (your name).  How are you? Joe, I was just calling to see if you were home.  I was going to drop-by in the next few minutes.  I've got something I want to show you.

Are you going to be there? ... (Wait for an answer.) Good.  I'll see you in a few minutes.  Good Bye."

NOTE:  If they say, "What is it?", respond by saying, "Joe, I really don't have time to go into it right now.  I'll tell you all about it when I get there! Good-bye. 

ARRIVAL 

Upon arriving at the prospect's home with your sponsor, say the following when the prospect answers the door.  "Hey Joe, I’d like you to meet a friend of mine, (name your upline partner, John) John shared an opportunity a couple of weeks ago that's really got me excited. I'd like to see what you think and get your opinion." The sponsor takes over from this point by going straight into the warm-up and into the presentation.  NOTE: Most people have at least ten to twenty close friends or more that could be approached in this manner, right now.

TELEPHONE SCRIPT FOR REFERRAL PROSPECTS 

PEOPLE YOUR FRIENDS KNOW 

SCRIPT FOR UPLINE PARTNER 

“John, you don't know me but my name is (your name).  I am a friend of (name of nominator).  Do you know (name of nominator) works part-time with m.e The other day I was asking him if he knew of anyone that is highly ambitious and a go-getter? I am always interested in talking with people who are ambitious.  John said to give you a call because you are one of the most ambitious people he knows and open enough to talk to me.  Let me tell you what we do! We are the marketing arm for EcoQuest International which is the world's largest air treatment company of its type.  EcoQuest was just featured several Magazines on the national magazine stands.  We market the worlds only certified space air treatment systems to businesses and homes around the world. We have many people who earn $700 to $2000 a month in the first one or two months while they are learning the business on a part-time basis.  Many love it so much they go full time and earn a six figure income in one to two years. (Prospect's name), I am calling because I want to talk to you about air treatment business and the kind of money that can be made. Your friend John said that you are the kind of person that is ambitious and open enough to talk to me.  I was wondering if your schedule is better for tomorrow or (alternative time) for lunch. 

APPOINTMENT-TIME-PLACE OPTIONS 

            Lunch:             11:30 or 1:30

            Breakfast:

            Coffee:            Morning, afternoon or after work

            Place:               The prospect's or your workplace, home or restaurant 

The above script is longer than most but it nails the appointment.  The script satisfies the prospect's most asked objections and it flatters them just enough to make it hard for them to turn down the appointment.  Good luck! 

 ADDITIONAL IDEAS ON SETTING APPOINTMENTS PRIVATE  

It is important to be in the right frame of mind and that you are in a position to succeed before starting the appointment setting process. Consider the following as you prepare to set up appointments. 

1. Environment:  Before starting the appointment setting process it is imperative that the following situations occur.     

    A. Room should be quite and free of distractions, ie. children, radios, t.v., and other people talking.

    B. Make sure you have a appointment calendar ready and that you have two times in mind for the appointment.

    C. Have your script already in hand when you start the phone call.

    D. Keep in mind that the only reason that you are making the phone call is to set an appointment.  NEVER try to explain your plan on the phone.

    E. Set the appointment whenever possible with both spouses.  (get the appointment then ask)

    F. Make a decision were you will have the appointment.

    G. Set the appointment within 2‑3 days of the phone call.

    H. Explain clearly that your office is in your home.

     I. Understand there is a close to getting appointments just as there is in selling.                                 

Basics 

1. Make your prospect list.

2. Work your top 6 each week.

3. Get help from your sponsor or support system.

4. Set a goal for activity, not just benefits.

5. Get a great attitude before calling.

   a. Success after success

   b. Have your goals in front of you when calling

6. You have the gift ‑ call with strength not need

7. Start with your strongest players. You can never go wrong with them. 

Anytime you see *, it means do not pause here!  Pause at these stages equals death to the appointment. Go for the close.

Setting Appointments:                                       

1. Good friends, relatives etc.

Hello _________, This is ________. Do you have a minute to talk?  The reason I'm calling is to let you know that I've recently started a new business venture that is going to put an extra $10,000.00 or more in my pocket this year.  I knew you probably would not be interested because your  already very busy with your job etc.  But I value your opinion and wanted to share with you what I will be doing, then if your not interested, at least you'll know what I'm doing.* I can come to your home or meet at my office.  Would this week be good or would next week be more convenient?  (At this point key in on a specific time!)

Hello, ______________, This is ________________, do you have a moment to talk?  The reason I'm calling is that I just became involved in a business venture that I am very excited about.  I am going to be owning and operating a home based business working in the fast growing indoor environment industry.  The parent Corporation is called EcoQuest International. They are a  hundred million dollar company that was recently featured in several national magazines. I will be one of their managers operating a business with them.  They will even be providing me with a company car!  I'm calling you because one of my first objectives is to staff my company with three part time assistants to work with me.  It would be worth about $1200.00 to $1500.00 per month for a 12‑ 15 hour per week. * __________,(1.) This may or may not be right for you, but I really value your opinion and would like to share some facts and figures with you and see what you think.  If you find my company interesting, great!  If not, that’s o.k., you will still be helping me just by listening. * How about if I stop by for 30 minutes towards the end of this week or would the weekend be better? (2.) ___________, I am involved in a start up training program and my first assignment is to learn to give interviews to staff my company.  I am calling some of my closest friends and associates and setting up some interviews.  I need about 30 minuets of your time, would this week be good or would next week be better? 

Hello _______, This is ____________. I have something really exciting to share with you.  Can I come over tonight between 6:00 and 7:00 p.m.?  By the way, tell (spouse) that I am coming, I need to see her too. 

Product Approach 

Hello ________,  This is _______.  Do you have a minute to talk?  Great!  The reason that I called is that I just got started using a special whole home air purification system in my home and I am feeling great!  I don't want to sound like a salesman, but I did want to share some information with you about it.In fact, the technology is the only certified space technology in the world.  Originally the process was developed by NASA to clean air on the space station.  The company is conducting a 3 day field trial study on their best selling system called Fresh Air.  You won’t believe what this thing does – its revolutionary.  In fact, I have a demonstration called Living Proof I want to show you that will blow your mind.   It will only take about 15 minutes and I will only bring some literature to leave with you when I'm done.  Could I stop by this week or would next week be better? 

Or,  

Hello ________,  This is _______.  Do you have a minute to talk?  Great!  The reason that I called is that I just got started using a special whole home air purification system in my home and I am feeling great!  I don't want to sound like a salesman, but I did want to share some information with you about it.In fact, the technology is the only certified space technology in the world.  Originally the process was developed by NASA to clean air on the space station.  The company is conducting a  field trial study on their best selling system called Fresh Air.  I would like to send you a Petri dish to test the air in your home.  The test is free and it will show you if mold or bacteria is growing in the environment.  I want to make sure I send the test kit to the right address.   

Remember, your main goal is always to share the 3 day field demo with each prospect – do not try to sell on the phone.  Make sure you follow through after your product approach. 

Direct Mail :

(Someone called in on your mailer) Hello, I am calling about a mailer I received from your company. 

Yes, My name is Michael Jackson, what is your full name?  Thank you for calling.  What I would like to do is give you some more information about our Corporation and opportunity along with learn more about you.  What do you currently do for a career? I have some facts and figures to go over with you.  Do you have a pen and paper handy?  We will need about 30 minutes at my office, are you familiar with St. Paul. * (Go for the close) 

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Ads: 

Homemaker Classified Ad Script 

Hello *_________, how’s it going? This is _________ (your name).  I am getting back with you on the Home Maker ad about adding up to an extra $500.00 a month to your family income.  Do you remember reading the ad? 

Great! *_________ tell me a little about yourself.  Are you a stay at home mom?   Do you have any children?  What are their ages?  Great! 

*_________, do you work out side the home right now?  Do you have any income coming in?  (Listen to what they say, may say husband)  Does he work full time job?  Where does he work? (Repeat back what they just told you) *_________, what made you respond to the ad that I ran?   

Ok, great.  Let me give you a brief history of what our company is all about.  Our company is EcoQuest International.  We are a 21 yr old manufacturing company that manufactures air, water and laundry purification systems.  We are all through out the United States and we have products in over 80 countries.  We do about 10 million dollars of business every month.  So we are a pretty good size operation.  Our company for over 21 yrs now has made available to individuals such as you, the ability to own their own home base business and to own a distributorship with our company without the expenses of starting a traditional business.   

There are a lot of people looking for a way out of financial difficulty. A lot of folks are looking for freedom and security and realizing that when they own their own business, they can achieve this verses working for a company and helping someone else to become rich.  I know you understand all of this.   

You know *_________, I looking for stay at home mom’s that would love to have several hundred dollar bills sent to them each week, as many as you want or as few as you want, and so *_________, One of the first things we need to do is have you to take a look at our technology.  I do appointments on ________ (day).  This ________ (day) I will be at _________ (place) and would love to set up an appointment with you and demonstrate our technology which is our Fresh Air Purification Technology and let you try it in your home for about 3 to 4 days and see what this technology does for you.  There are several things you can expect from odor removal to clean fresh air and if you like what our technology does then it is simple.   

We are going to work on a data base and then we are going to get together and write a business plan.  I am here to do all the work and you’re here to help me get in front of people. You would be helping me place this technology for field trials and if they like what the technology does for them,  we will then make it a part of their lives then I am going to put $100.00 dollars in your pocket.  *_________, how does that sound to you?  Great!  When is a good time that we can get together? (Let them know your days and time)  Great I will see you at _________ (place) on ________ (day)   at _________ (time).   

By the way, you are welcomed to bring your children so you don’t have to get a sitter (if you meet them somewhere other than their house.)  We are here to help you.  So I will see you then.  Thank you. 

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PowerwoRX ad: 

Hello, This is Mike Jackson with EcoQuest International.  You sent a resume for an ad I ran in the Greeneville Sun.  Do you have a minute to discuss this?  Great.  Before I can set an interview, I need to find out a little information so I can best see if there may be a fit with our company.

  • Are you currently employed
  • If so, what is it about XYZ company that makes you look for something different
  • Are you looking for something full time or part time
  • What do you consider your best skill sets

Great and thank you for this helpful information.  Let me tell you a little bit about our company and opportunity we are interviewing for. 

EcoQuest International is a 21 year old Tennessee based company.  They lead the entire world in Air Purification and they are a Green focused  Company bringing healthy living products to people and to the world.  Are you aware of the Green movement with ecology and conservation and the income opportunities arising around this? 

Well the company recently developed a new energy saving division to help Americans lower utility bills and energy consumption.  The product is called Powerworx and is brand new.  Are you interested or do you know much about energy savings systems?  No or Yes – I am sure you would agree it is a huge expanding field.  People associated with this industry will do very well. 

We are looking for 2 people with management and leadership skills to help us expand into the Greeneville area.  Do you have any experience in management or leadership?  Yes or No – OK, you sound like a very interesting person that I would like to meet and interview.  I have time slots open both on Tuesday during the day or on Wed in the evening.  Do you know where (list office location) or (meeting location like a diner) is located?  How about 10 am Tuesday.  Now Jim, I have lots of  people interested in these two positions so I will have my assistant call and confirm the day before.  I will see you at 10 am Tuesday and go over the company and our expansion plans and how you may fit in.  This position could involve a company car and some incentive based bonuses. How does that sound to you.  Great!  See you at 10 am Tuesday at my office or XXX. 

Calling a friend  

Hello, Jim - This is Mike Jackson, you doing good today?  Great!   Do you have a minute to discuss something?  Thanks - You know how we have been talking about the economy, gas prices and needing more income?  I ran into something that is going to be really big and thought about you right away.  How does an extra $500 a week sound to you! 

Listen, I just installed a device called Powerworx on my electric panel.  It reduces my electricity by 10% to 30% depending on what I am using in the house.  It is amazing.  And it makes my plasma TV work better and last longer by taking out line noise and protects from lightening.  I have never been so impressed with something.  Took 30 minutes to install. 

Anyway, turns out the company is growing by leaps and bounds and they need people.  This has created an opportunity for me to make some serious extra money.  I have set up a $2000.00 second income stream coming in by May.  And!  Believe it or not I am earning a 2008 (name dream car) as a performance bonus and all part-time! 

The reason I am calling you is our friendship. I would love to work with you on this and I am pretty sure I can get you the same deal and extra income. 

I want to come over and see you and (wife’s name).  Can we talk over coffee on Tuesday?  Set appointment. 

(If friend needs more informati